{"id":408,"date":"2021-12-27T23:26:09","date_gmt":"2021-12-27T23:26:09","guid":{"rendered":"https:\/\/blog.applicationfactory.com\/?p=408"},"modified":"2021-12-27T23:26:09","modified_gmt":"2021-12-27T23:26:09","slug":"four-ways-to-boost-customer-experience-and-thus-hold-onto-your-clients","status":"publish","type":"post","link":"https:\/\/blog.applicationfactory.com\/?p=408","title":{"rendered":"Four Ways To Boost Customer Experience (And Thus Hold Onto Your Clients)"},"content":{"rendered":"<p>Customer satisfaction needs to be THE priority in every area of your business. Each interaction a customer has with you will either positively or negatively influence your brand, the customer&#8217;s lifetime value, and the impact on future customers and therefore your revenue. The customer experience is everything in today&#8217;s market. Ryanne Van Der Eijk is the Chief Customer Experience Officer at RAKEZ and knows how to create a customer-centric workplace. She shares her best advice for providing the right experience to customers in her article, &#8220;Four Ways to Boost Customer Experience (and Thus Hold onto Your Clients).&#8221; One of her tips is to build customer-centricity as part of your company culture. Start by defining your company&#8217;s philosophy on customer service\u2014that&#8217;s the easy part\u2014and then work on ways to share it via the workflow, the hiring process and the staff training. Read her entire article for more ideas for developing a culture focused on customers and her other tips to boost overall customer experience.<\/p>\n<p><a href=\"https:\/\/stuf.in\/b8cd77\" target=\"_blank\" rel=\"noopener\">Read More&#8230;<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customer Experience starts from &#8220;being a customer-centric firm from the ground up&#8221; writes Ryanne Van Der Eijk&#8217;s in her article, &#8220;Four Ways to Boost Customer Experience (and Thus Hold onto Your Clients).&#8221; She states that it must start with a company culture that is focused on customer satisfaction. It requires employee training and buy-in, not just once but rather saturated in company trainings, workflow, processes and even the hiring process. There should be no doubt to your employees that your company is centered around the customer and their experience. Read Van Der Eijk&#8217;s article for tips on boosting customer experience with your business.<\/p>\n","protected":false},"author":1,"featured_media":407,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ub_ctt_via":""},"categories":[1],"tags":[],"featured_image_src":"https:\/\/blog.applicationfactory.com\/wp-content\/uploads\/2021\/12\/20151106175910_call_center_girl_customer_service_1.jpeg","author_info":{"display_name":"Chett Michael","author_link":"https:\/\/blog.applicationfactory.com\/?author=1"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Four Ways To Boost Customer Experience (And Thus Hold Onto Your Clients) | Application Factory Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.applicationfactory.com\/?p=408\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Four Ways To Boost Customer Experience (And Thus Hold Onto Your Clients) | Application Factory Blog\" \/>\n<meta property=\"og:description\" content=\"Customer Experience starts from &quot;being a customer-centric firm from the ground up&quot; writes Ryanne Van Der Eijk&#039;s in her article, &quot;Four Ways to Boost Customer Experience (and Thus Hold onto Your Clients).&quot; She states that it must start with a company culture that is focused on customer satisfaction. It requires employee training and buy-in, not just once but rather saturated in company trainings, workflow, processes and even the hiring process. There should be no doubt to your employees that your company is centered around the customer and their experience. Read Van Der Eijk&#039;s article for tips on boosting customer experience with your business.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.applicationfactory.com\/?p=408\" \/>\n<meta property=\"og:site_name\" content=\"Application Factory Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AppFacInc\" \/>\n<meta property=\"article:published_time\" content=\"2021-12-27T23:26:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.applicationfactory.com\/wp-content\/uploads\/2021\/12\/20151106175910_call_center_girl_customer_service_1.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"2000\" \/>\n\t<meta property=\"og:image:height\" content=\"1334\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@AppFacInc\" \/>\n<meta name=\"twitter:site\" content=\"@AppFacInc\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Chett Michael\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/blog.applicationfactory.com\/#website\",\"url\":\"https:\/\/blog.applicationfactory.com\/\",\"name\":\"Application Factory Blog\",\"description\":\"The Application Factories Blog for products and information.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/blog.applicationfactory.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/blog.applicationfactory.com\/?p=408#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/blog.applicationfactory.com\/wp-content\/uploads\/2021\/12\/20151106175910_call_center_girl_customer_service_1.jpeg\",\"contentUrl\":\"https:\/\/blog.applicationfactory.com\/wp-content\/uploads\/2021\/12\/20151106175910_call_center_girl_customer_service_1.jpeg\",\"width\":2000,\"height\":1334},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/blog.applicationfactory.com\/?p=408#webpage\",\"url\":\"https:\/\/blog.applicationfactory.com\/?p=408\",\"name\":\"Four Ways To Boost Customer Experience (And Thus Hold Onto Your Clients) | Application Factory Blog\",\"isPartOf\":{\"@id\":\"https:\/\/blog.applicationfactory.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/blog.applicationfactory.com\/?p=408#primaryimage\"},\"datePublished\":\"2021-12-27T23:26:09+00:00\",\"dateModified\":\"2021-12-27T23:26:09+00:00\",\"author\":{\"@id\":\"https:\/\/blog.applicationfactory.com\/#\/schema\/person\/114181ccaefc1096135b482510145067\"},\"breadcrumb\":{\"@id\":\"https:\/\/blog.applicationfactory.com\/?p=408#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/blog.applicationfactory.com\/?p=408\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/blog.applicationfactory.com\/?p=408#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/blog.applicationfactory.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Four Ways To Boost Customer Experience (And Thus Hold Onto Your Clients)\"}]},{\"@type\":\"Person\",\"@id\":\"https:\/\/blog.applicationfactory.com\/#\/schema\/person\/114181ccaefc1096135b482510145067\",\"name\":\"Chett Michael\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/blog.applicationfactory.com\/#personlogo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/fbace630c23ac161be02d51901bb4f8a?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/fbace630c23ac161be02d51901bb4f8a?s=96&d=mm&r=g\",\"caption\":\"Chett Michael\"},\"url\":\"https:\/\/blog.applicationfactory.com\/?author=1\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Four Ways To Boost Customer Experience (And Thus Hold Onto Your Clients) | Application Factory Blog","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/blog.applicationfactory.com\/?p=408","og_locale":"en_US","og_type":"article","og_title":"Four Ways To Boost Customer Experience (And Thus Hold Onto Your Clients) | Application Factory Blog","og_description":"Customer Experience starts from \"being a customer-centric firm from the ground up\" writes Ryanne Van Der Eijk's in her article, \"Four Ways to Boost Customer Experience (and Thus Hold onto Your Clients).\" She states that it must start with a company culture that is focused on customer satisfaction. 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