{"id":319,"date":"2021-08-31T19:24:42","date_gmt":"2021-08-31T19:24:42","guid":{"rendered":"http:\/\/blog.applicationfactory.com\/?p=319"},"modified":"2021-08-31T19:24:42","modified_gmt":"2021-08-31T19:24:42","slug":"hp-uses-artificial-intelligence-to-transform-its-customer-support-experience","status":"publish","type":"post","link":"https:\/\/blog.applicationfactory.com\/?p=319","title":{"rendered":"HP uses artificial intelligence to transform its customer support experience"},"content":{"rendered":"

Learn how HP used the Microsoft Dynamics 365 AI solution to build a virtual agent and improve their customer experience by delivering better contact center support. This AI solution can help customers solve common problems via virtual assistant, provide support staff with instant access to a wealth of troubleshooting information, and gain deeper insights for the company into common customer issues.<\/p>\n

Read More…<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

With an #AI virtual agent, businesses can improve both customer and staff experience. In this customer story, learn how HP used the #Microsoft Dynamics 365 AI solution to solve customer problems, gain deeper insights, and better equip support staff with troubleshooting information. Contact Application Factory Inc. to learn more!<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ub_ctt_via":""},"categories":[1],"tags":[],"featured_image_src":null,"author_info":{"display_name":"Chett Michael","author_link":"https:\/\/blog.applicationfactory.com\/?author=1"},"yoast_head":"\nHP uses artificial intelligence to transform its customer support experience | Application Factory Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.applicationfactory.com\/?p=319\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"HP uses artificial intelligence to transform its customer support experience | Application Factory Blog\" \/>\n<meta property=\"og:description\" content=\"With an #AI virtual agent, businesses can improve both customer and staff experience. In this customer story, learn how HP used the #Microsoft Dynamics 365 AI solution to solve customer problems, gain deeper insights, and better equip support staff with troubleshooting information. 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